Hey guys,

I was playing on your server last sunday evening (17/03/2019) and kept getting kicked for high ping. My ping had not been a major issue in the past so I didn't think it a problem when I kept rejoining the server. After several kicks I decided to call it a night. However when I logged back in on Monday and tried to log into the server I found (to my suprise) that I was banned from the server.

I would appreciate it if you guys could lift the ban as I enjoy playing on your server with its rules that makes games a lot more fun. Also, if you could clarify why I got banned so I can avoid it next time that would be helpful. If it was for my ping, I would suggest that you issue players a warning as a permanent ban for a one off high ping seems a little harsh.

Please find below the required information as per your server rules:

Date: 17/03/2019
Time: Between 20:00 and 24:00 GMT, genuinly unsure...
Steam: https://steamcommunity.com/profiles/76561197991151203/home (steam ID: Phalangiste)
Admin who issued the ban :

Kind regards,

Phalangiste

Hi, I was who banned you.
I'm sorry if you think your is ping "had not been a major issue in the past", but u have 250-300 ping and in this server the maximum ping allowed is 180. I got tired at 3 days of kicking you 3 and 4 times in less than 5 min. so i banned u a week, time enough to improve your internet connection (if exists that possibility) or to assume you can't play in this server cause your high ping, sorry again.

Edit:

Sorry about this Airplane, i'll start using it.


I can say the same but in this case change ten hours for one week.

Hi,

I unbanned you, since it was my ban. I'm sorry for the inconvenience.

Let me tell you my usual procedure for dealing with high-ping (>180ms) players: After joining the server and in between respawns, I look through the player list and kick those players and specify the reason "XYZping". If there are more than five I sometimes just announce "pingpurge" in all-chat and kick them without giving a reason to save myself some time. If they come back with a ping under 250ms, I usually ban them for one hour at some point. Excessively high pings (260-300+ depending on the overall server load) will cause lag for everyone playing, so I usually ban them for ten hours.

"But why was I banned for over three days?" is probably what you are thinking at this point.

The "adminkickban" command uses seconds as a unit of measurement; ten hours are 36000 seconds. I probably typed 360000 by accident.
There is also a chance that I was mad after kicking too many players and took things too far by wanting to give everyone a 10 hour ban.

I'm sorry about that.

See you around, have fun!

Edit: lol, nevermind. I guess that's what happens when somebody only puts in "ping" as a reason without using their name tag.

Hey guys,

Thanks for the feedback. I'm a little confused as to who banned/unbanned me but thanks for letting me know the procedure. I'll take it onboard and won't join if I can't ensure a stable connection.



Thanks for the reminder. My standard ping ins't 250-300 and I think you were wrong to jump to that conclusion and use that basis for a week long ban. I could not know if I was being autokicked so i'm sorry for tiring you. It's your server, your rules but I would encourage you next time a simple message in the chat to let people know before you ban them as it would be a lot more efficient and save you the effort. Just a thought.

Take care guys, have a good day!