ban appeal Options

[lenlevementdu]

Hi,

here is my account : https://steamcommunity.com/profiles/76561198011232200/

I dont know where to find the ban list and for which reason but it seems I have been kicked for no reason, autoban ? is it possible ?

I recently restart play, and I have been kicked sometimes for ping too high, but when I check my ping it never went up. Maybe for seconds but your bot acts fast.

Anyway, today I have relaunch chiv and I cannot reconnect on server. I dont remember flaming or anything anybody, I mainly use voice box sounds.

Could you please lift off the ban or anything it is.

Thanks you very much.

[MonkeyFiend]

It was an autoban for racist language:

Bans=(DurationSeconds=2592000,EnactedTim
e=(Year=2018,Month=6,DayOfWeek=5,Day=15,H
our=23,Min=42,Sec=21,MSec=869),IPPolicy="DENY,31.10.165.65",NetId=(Uid=(A=50966472,B=17825793)
),PlayerName="L'enlèvement du tartare",Reason="racist language. auto ban",NetIDAsString="0x011000010309AFC8")

18-06-16 00:42:12 @28845 [L'enlèvement du tartare] to ALL: nigga

From the shoutbox:

(Jun. 16, 2018) Guest
-

Last week i was playing in TO(team objetive) and there was a guy with the name of Nigga, so i was playing and nigga kill 3 or 4 of us so i was writting wow Nigga and in the sec i write that the server insta banned me from the server and i cant enter anymore....I want to play in that server and i didnt meant to say nothing racist(the reason the server said i was kicked) my steam profile is this one https://steamcommunity.com/id/Eragon17/edit
(Jun. 16, 2018) Guest
-

Welp i had a problem in the Sneaky Monkeys server like a week ago.

The same system that would ban people for saying "nigga" would also ban people with such things in the name. So basically, you're a liar.

and then

(02:53 PM) Guest
-

Lol, seems on the forum that people get ban for killing admins, yeah I was rekting people up
(02:50 PM) Guest
-

same; i have been perma autobanned for no reason, got kicked 2 first time for high ping with "33".

Can you reset banlist ?

No, you were banned for using racist language by an automated system that bans people for using racist language.


The ban for racist language is for 30 days
Based on your 'appeal', your blatant lying and false accusations about admins abusing their powers, I'm going to change this ban to permanent.

Good bye.

[lenlevementdu]

Did you read me ? I was talking about an autoban, not making accusation on admin, what are you even talking about ? I said I thought I got ban for the ping. Not knowing is NOT LYING, what is even going on ???

Second, I am not the guy you quote, check logs or ip or I dont know. You are again making a mistake. This isn't even my account that is linked with the dude.

Then, The last thing you quoted me, I just read ban subjects on the ban channel searching why would I be banned, because as I said I didnt find the banlist. Is that sentence where I said where that I was good that bother you ?


Could you please rethink it. This shouldn't have went like that at all.
I tried to go on teamspeak to have a talk between adults because of all this misundertstanding, But nobody was there.

Just give me a time where you think you would be there and we can discuss, I might not have soft/kind words as yours because I am not a native english. That is maybe why you acted roughly on my post, then sorry for my vocabulary.
That permanant ban was a bit out of proportion when we are both enough old to act like grown people.

Thanks for your time

[MonkeyFiend]

The 'guy' I quoted has the IP address logged 31.10.165.65. Your post on the forum was from the IP 31.10.165.65. The player banned on the server was with the IP 31.10.165.65. The player connection logs and chat logs show the IP 31.10.165.65. (btw it's a cablecom/UPC ip, not a proxy or shared IP or the like and close enough in time that it's very unlikely to be a released/renewed public IP)

The actual ban itself is made by steam GUID not IP. The ban is for A=50966472, which is ID STEAM_0:0:25483236, which is you (https://steamid.xyz/50966472). Even if someone was using a shared IP address and spouted racist language, the server would ban them based on steam GUID.

Aside from that the server splash screen logged your IP Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36" 31.10.165.65 header, which match those on the server from your player account, the account that got banned and the one posting here. If that wasn't enough the steam hardwareID all match on the above. The pretty much means the person who used racist language, the person who was banned, the person on the IP you're posting from are all the same person (or at the very least the same PC hardware off the same router)

You were quoting of the reasons why people have been banned? No you said "Lol, seems on the forum that people get ban for killing admins, yeah I was rekting people up" which isn't quite the same thing. Nor is it true. If you had read the forum you'd see the only people that make the claim of banned for killing admins are liars, like yourself. I've alted and killed plenty of admins, without being banned. Furthermore if anyone was doing that they'd be removed from admin.

I'm summary:

You've essentially talked a auto-generated temporary ban for racist language into a permanent ban. Impressive
Ban stands. I'll add a ban across the website, server, teamspeak etc., If you attempt to evade this ban, we'll log a breach of AUP ticket with cablecom/UPC.
Closing thread.

[MonkeyFiend]

Following on from the above user using web proxies to continue posting garbage after being banned by IP, I've logged an AUP abuse ticket with their ISP

DIES IST EINE AUTOMATISCHE ANTWORT
BITTE ANTWORTEN SIE NICHT AUF DIESES E-MAIL

Ihr E-Mail wurde vom Abuse & Policy Enforcement Team der UPC Schweiz GmbH empfangen. Besten Dank, dass Sie uns diese Angaben gemeldet haben. Bitte verstehen Sie, dass wir nicht jedes E-Mail persönlich beantworten können; aber wir nehmen jede Beanstandung ernst und ergreifen die uns als geeignet erscheinenden Massnahmen.

SPAM/E-MAIL/VIREN BEANSTANDUNGEN:
********************************
Wenn Sie uns unerwünschte Spam/Junk/Viren E-Mails weiterleiten, teilen Sie uns bitte gleichzeitig den *kompletten Mailheader* (die vollständigen Internet-Kopfzeilen) mit.

PORTSCANS / DOS ATTACKS etc.:
********************************
Wenn Sie uns eine andere Art von Netzangriffen melden (z.B. Portscans, DOS-Attacken etc.), dann schicken Sie uns bitte die kompletten Logfiles Ihrer Firewall mit der Angabe Ihrer Zeitzone und Ihrer Systemzeit in *Textform*. Bitte beachten Sie, dass die UPC Schweiz GmbH keine Screenshots, Microsoft Word Dokumente oder ähnliches akzeptieren kann.

Wenn die UPC Schweiz GmbH feststellt, dass seitens von Kunden der UPC Schweiz GmbH ein Missbrauch betrieben wurde, wird die UPC Schweiz GmbH die entsprechenden Massnahmen gemäss den allgemeinen Geschäftsbedingungen ergreifen.

Bitte beachten Sie, dass die UPC Schweiz GmbH nur für die Kunden der UPC Schweiz GmbH verantwortlich ist, und keine Kontrolle über die Regelungen anderer Internet-Provider hat.

Freundliche Grüsse
UPC Schweiz GmbH
Abuse Desk & Policy Enforcement
abuse@upc.ch<mailto:abuse@upc.ch>