Ban Appeal Options

[SeranaEclipse]

Hi. so i recently stumbled across your 64 player server (Chivalry) and upon trying to join i was told my ip address was banned. to my knowledge i have never played on this or any other server above 24 players and i'm not sure why my ip is banned. any help would be appreciated. thanks in advance.
(same name on steam/ingame as here)

[Porsuk]

Hi. so i recently stumbled across your 64 player server (Chivalry) and upon trying to join i was told my ip address was banned. to my knowledge i have never played on this or any other server above 24 players and i'm not sure why my ip is banned. any help would be appreciated. thanks in advance.
(same name on steam/ingame as here)

I have check the logs and there is no record of ban on your alias.

-There is a possibility that if you are sharing your internet connection with someone else, someone probably have been banned with your ip, so that is why you can't join.

to fix it, please restart your router, you will be able to connect server again, when your ip has changed. ( If you are using static ip, unfortunetly there is nothing we can do about it)

-Another possibility, When you have been banned, your alias was different.That is why i can't find it on logs.

--To manage finding your log, please provide your steam profile link, so i can check the logs properly.

[SeranaEclipse]

I have check the logs and there is no record of ban on your alias.

-There is a possibility that if you are sharing your internet connection with someone else, someone probably have been banned with your ip, so that is why you can't join.

to fix it, please restart your router, you will be able to connect server again, when your ip has changed. ( If you are using static ip, unfortunetly there is nothing we can do about it)

-Another possibility, When you have been banned, your alias was different.That is why i can't find it on logs.

--To manage finding your log, please provide your steam profile link, so i can check the logs properly.

Thank you for the reply. i am the only PC user in My house. I have not changed my name as you can check here http://steamcommunity.com/id/SeranaEclipse/
I am on a Static ip so resetting will not work.